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Installing problems
08-21-2011, 05:50 AM,
#1
Installing problems
I just purchased RVCS 0.2, unpacked it, uploaded the files to my domain, made the changes in de configPHP the way it's explained in the tutorial and when I launch my site the two vid screens appear, the question to turn camera on appears, but then it stops. The button where u need to press to start says: initializing and keeps doing so. Nothing else is happening. What am I doing wrong?
I'm no webdesigner. Please help me out. I like to get this site running and eventualy make the looks and feels my own.
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08-22-2011, 02:24 AM,
#2
RE: Installing problems
Try to read trough this post, eventually download the attached 0.3 to see if that works on your server: http://www.videosoftware.pro/forum/THREAD-RVCS-versions-Upgrade
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08-22-2011, 06:47 PM,
#3
RE: Installing problems
I tried everything I can think of so far. I think I read all discussions on this forum related to installing problems, deleted installed versions, uploaded new ones, changed php config files, reinstalled versions 0.2, 3 even RVC 5.6 several times to see if this works, but my problems don't go away. I contacted the Hostingprovider to inform if there's some service or module not installed on the servers that may cause the malfunction of the scripts and they are sure everything is fine on their side. Since I'm no webdeveloper and even though I'm not a complete noob to handling webdesign stuff I would kindly ask if you can do the installing for me. I've purchased the software without remote installation so I hope we can work this out.
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08-23-2011, 03:21 PM,
#4
RE: Installing problems
Please send the cPanel login details or FTP access (with full rw 0777 right) in a PM or via e-mail.
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08-26-2011, 05:27 AM, (This post was last modified: 08-26-2011, 05:35 AM by RVC Video Chat.)
#5
RE: Installing problems
The /services/files directory is not created, it seems like something is blocking the script from accessing the /services directory. Please ask your server admin to check server logs.
If I enter http://demo.videosoftware.pro/rvcs/ as $WEB_SERVICE_URL, the script starts (will not work on remote server) meaning, the config.php is accessed.
PHP Code:
$WEB_SERVICE_URL 'http://demo.videosoftware.pro/rvcs/[path]/[filename].php';
$DEVELOPER_KEY '******';
$CAMERA_REQUIRED true;
$SPEAKER_VOLUME 70;
$MICROPHONE_VOLUME 50;
$MINIMUM_CONNECTED_TIME 6;
$TIME_TO_LIVE 195;

$CONNECTION_TIMEOUT 30// seconds 
- this leads to one possible issue, the same I mentioned above, the script cannot access (or write) the /services/files directory.
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09-01-2011, 02:25 PM,
#6
RE: Installing problems
The server admin installed the script for me as described in the guidelines, to reproduce the problem mentioned, but they never got any errors in the process. Even when they gave every individual file all rights, nothing strange happens when installing. They checked the httpd-error.log in the process and also there they encountered no error readings. They say and I quote: there's nothing wrong on the server. Everything should work fine. No read and or write problems on the serverside, so I'm back to you guys. What do I do now? I realy want a working script. I have domainname and 5 year hosting contract but the script doesn't work for me ...yet.
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09-02-2011, 03:49 AM,
#7
RE: Installing problems
I just asked for a shared account on a standard cPanel server (WHM 11.30.2 build 1 CENTOS 5.6 i686 virtuozzo, default settings) and installed the latest RVCS 0.3.
We did a quick test and it works fine.

To test it, please edit:
/public_html/services/config.php
and insert your Cirrus developer key to $DEVELOPER_KEY

Please get back if it works, for next instructions. The cPanel (including FTP) access and link to the running RVCS video chat was sent to you in a separate e-mail.
I love video chat!
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09-05-2011, 03:06 PM,
#8
RE: Installing problems
OK I made the changes in cPanel. It seems to be working. The start button is active now, so is the searching button when i click on start....what's next?.....Smile
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09-06-2011, 12:26 AM,
#9
RE: Installing problems
Start a new browser tab and test if you see yourself.
I love video chat!
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09-06-2011, 02:23 PM,
#10
RE: Installing problems
Yep, I see myself.
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